To successfully lead others requires building our own emotional intelligence. Learn how Emotional Intelligence impacts your ability to lead teams and achieve results. Gain an understanding of your own personal […]

Learn how a holistic approach to performance management can increase employee engagement, help employees on their path to development and assist the organization in meeting its strategic goals. Gain skills […]

Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data […]

In this interactive, half-day program, you’ll learn the importance of consistent disciplinary and documentation processes in mitigating legal risk, the pros and cons of progressive discipline, how the disciplinary process […]

Assertiveness increases your ability to be more decisive and convey your needs – even in challenging situations. This virtual session will help you to develop the components of assertive behaviors […]

Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, […]