Learn what a courageous conversation is and what the benefits are of having them. Learn solutions that will help you overcome the obstacles that prevent us from having courageous conversations and the 5 steps of executing those conversations effectively. Learn how to deliver constructive feedback to peers, employees, supervisors or your mother-in-law. Virtual Classroom HRCI™ & […]

Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5  Registration for this class will close at 12 pm two business days before the program begins. THIS […]

Create a Basic Excel® Worksheet: Perform Calculations in an Excel®  Worksheet;  Modify an Excel® Worksheet;  Format an Excel® Worksheet; Print Excel® Workbooks;  Manage an Excel® Workbook. Fee includes all training materials and 6 months of post-training phone or email support. Virtual Classroom THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE SENT OUT […]

Could you use an in-depth refresher (or introduction) to the key functions and regulatory requirements of the HR industry? In this fact-packed program you’ll review the key functions and regulatory requirements affecting HR as well as updated content which reflects changes in CT-MA-RI employment legislation and provides critical knowledge to help reduce costs, avoid potential […]

To be successful, HR professionals need to position themselves as business partners by building relationships with people across the organization, developing a deep understanding of the company’s business model, presenting business solutions, influencing leadership decisions and taking ownership of business results. In this practical and insightful two-day certificate program, you will learn more about the […]

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Sanderson MacLeod - Palmer, MA Oct 05  | Oct 12  | Oct 19  | Oct 26 HRCI™ & SHRM® Credits: 26 (26 HRCI™ Business Credits) Registration for this class will close at 12 pm two business days before […]