Our post-pandemic world calls for a new type of leadership – one that prioritizes the human experience in the workplace. But few managers have been offered the tools and resources […]
Team Leaders may not have the power of management, but they need the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. This is THEIR class! Agawam, […]
Gain the techniques you’ll need to make training others as productive as possible by understanding the natural learning curve for all trainees. Practice methods of identifying baseline knowledge, skills, and […]
Have you ever had a discussion with your employees about what they like about their job and company or asked them why they stay? Stay interviews are a powerful talent […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve […]
This interactive class will explore five commonly asked, but difficult to answer questions about ethics in the workplace. Participants will also analyze four case studies involving ethical decisions in business […]
This program covers practical, need-to-know Social Security & Medicare informationand explores and how these foundational American benefits impact the retirement and healthcare decisions of older employees… all from an HR […]
This session will discuss best practices for time management and your email. Learn to customize your Outlook to maximize your working style as well as learn shortcuts for managing your […]
Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Know what each employee in the company can do to help maintain […]
This information-packed training provides a general understanding of the current legal environment governing the workplace. Gain a deeper understanding of ADAAA, FMLA, and Wage & Hour Laws, Identify sexually harassing […]