Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA Sep 19 | Sep 26 | Oct 03 […]
This interactive class will explore five commonly asked, but difficult to answer questions about ethics in the workplace. Participants will also analyze four case studies involving ethical decisions in business […]
Improve your professional image through the improvement of your writing style. You’ll identify how to write concisely, clearly, and professionally to create messages that inform and engage your audience in […]
In this interactive, half-day program, you’ll learn the importance of consistent disciplinary and documentation processes in mitigating legal risk, the pros and cons of progressive discipline, how the disciplinary process […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to […]
Navigating the World of Paid and Unpaid Leaves of Absence Knowing how and when state paid family leave laws overlap with federal leave laws can leave an HR Professional to […]
While the demand for alternative work arrangements continues to grow, the concept of flexibility in the workplace stretches beyond working hours and workstation locations: The demand for flexibility in the […]
Allegations of harassment, discrimination and “hostile work environment” often necessitate a formal fact-finding process before appropriate corrective steps can be taken. Learn how to properly conduct an internal workplace investigation, from […]
In this bi-monthly webinar Mark Adams will present on a pressing compliance issue.
Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses […]