“Coaching is helping another person reach higher levels of effectiveness by creating a dialogue that leads to awareness and action” -The Manager’s Guide to Coaching” by Anne Leohr and Brian Emerson In this session, managers build coaching skills by learning to ask powerful questions, use active listening and learn how to better coach their employees to be more effective and […]
Assertiveness increases your ability to be more decisive and convey your needs – even in challenging situations. This virtual session will help you to develop the components of assertive behaviors that you can apply on-the-job. Virtual Classroom HRCI™ & SHRM® Credits: 1.5 Registration for this class will close at 12 pm two business days before […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
Conflict is a natural part of human interaction; do you manage it or avoid it? This program explores the causes of workplace conflict and provides strategies and skills to manage conflicts in a productive and effective way. Virtual Classroom March 13
Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 This training is approved […]
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 Registration for this class will close at 12 pm two business days before the program begins. THIS […]
Understanding how we work with others and how others perceive us, makes us more effective in our jobs. Through this highly interactive program, you’ll learn about your own communication style, debunk some misconceptions about others’ styles and develop a personal action plan to adapt more effectively. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 This training is approved […]
Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve overall performance by increasing your ability to motivate team members using a style that engages them individually. Reflect on your own DISC assessment results to […]
This program will help you discern what is truly important versus what’s simply urgent. We will explore your short and long-term goals and analyze how well you manage your schedule and tasks. We will discuss techniques for effectively managing the most demanding schedule of tasks and activities. Virtual Classroom HRCI™ & SHRM® Credits: 3.5 This training is […]