Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Learn how to conduct a proper harassment investigation and mitigate company expenses related to harassment and discrimination. Agawam, MA HRCI™ & SHRM® Credits: 2
Gain a better understanding of the benefits of having courageous conversations and what prevents people from engaging in them. Learn strategies to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have their next difficult conversation whether it’s with an employee, a boss, a partner […]
Increase your understanding of conflict behaviors and gain tools to curb destructive behaviors. Learn to effectively respond to the unavoidable challenges of conflict, so that relationships can improve and opposing viewpoints can become productive. Agawam, MA HRCI™ & SHRM® Credits: 6.5
Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance use and employment laws so you can make proactive policy changes that will mitigate your organization’s risk. Agawam, MA HRCI™ & SHRM® Credits: 2.5
This interactive workshop will expand your understanding of the legal considerations and impacts on employee morale associated with your employee handbook. Come prepared to begin crafting or revising this critical communication tool. During this working session, you will receive a flash drive with sample policies to work on and will spend time working on the […]
Turn any situation into an opportunity for learning and growth by accepting the fact that we're all accountable to others, as well as ourselves. Learn proven techniques to move yourself, and help others, move beyond blame and judgment and gain the confidence and tools needed to interact in a positive, constructive and respectful way. Agawam, […]
Discuss your behavioral tendencies and how they affect others so that you can recognize the strengths and limitations of different behavioral styles. Learn methods for adapting to the behavioral style of others so that you can improve your own performance and help others be more productive too. Agawam, MA HRCI™ & SHRM® Credits: 3.25 This training is approved […]
Roundtables create an interactive environment for participants to exchange current practices in a confidential setting. Your willingness to share your insights in a peer-to-peer format will enhance the success of the roundtable. 2019 – 2020 Schedule: Oct. 11 | Nov. 8 | Dec. 13 | Jan. 10 | Feb. 14 | Mar. 13 | Apr. […]
Roundtables create an interactive environment for participants to exchange current practices in a confidential setting. Your willingness to share your insights in a peer-to-peer format will enhance the success of the roundtable. 2019 – 2020 Schedule: Oct. 4 | Nov. 1 | Dec. 6 | Jan. 3 | Feb. 7 | Mar. 6 | Apr. […]
Roundtables create an interactive environment for participants to exchange current practices in a confidential setting. Your willingness to share your insights in a peer-to-peer format will enhance the success of the roundtable. 2019 – 2020 Schedule: Set. 27 | Nov. 1 | Dec. 6 | Jan. 3 | Feb. 7 | Mar. 6 | Apr. […]